Error downloading templates with App Volumes 2.9

When implementing App Volumes, there is a series of prerequisites you need to comply to if you would like things to work.
One of them is to setup a role with appropriate permissions in vCenter so you can setup a template, create appstacks, provision them and assign them.

As at my current project it isn’t possible to create a role with administrative permissions, I tried to create a role with the minimum permissions needed on the cluster where the desktops, RDSH servers and AppVolumes manager is running. This was the list of permissions set on the cluster:

vCenter Server Permissions

Datastore
- Allocate space
- Browse datastore
- Low level file operations
- Remove file
- Update virtual machine files
Folder
- Create folder
- Delete folder
Global
- Cancel task
Host
- Local operations
  - Create virtual machine
  - Delete virtual machine
  - Reconfigure virtual machine
Resource
- Assign virtual machine to resource pool
Sessions
- View and stop sessions
Tasks
- Create task
Virtual Machine
- Configuration
  - Add existing disk
  - Add new desk
  - Add or remove device
  - Change resource
  - Remove disk
  - Settings
- Interaction
  - Power off
  - Power on
  - Suspend
- Inventory
  - Create from existing
  - Create new
  - Move
  - Register
  - Remove
  - Unregister
- Provisioning
  - Clone template
  - Clone virtual machine
  - Create template from virtual machine
  - Customize
  - Deploy template
  - Mark as template
  - Mark as virtual machine
  - Modify customization specification
  - Promote disks
  - Read customization specifications

[2015-08-12 11:15:49 UTC] P2052DJ ERROR RvSphere: Exception message: An established connection was aborted by the software in your host machine.

[2015-08-12 11:15:50 UTC] P2052DJ ERROR RvSphere: Error downloading https://vcenter.domain.extension/folder/cloudvolumes/apps_templates/template_workstation.vmdk?dcPath=LAN&dsName=LAN05-U-D001

[2015-08-12 11:15:50 UTC] P2052DJ ERROR RvSphere: Exception message: An established connection was aborted by the software in your host machine.

[2015-08-12 11:15:51 UTC] P2052DJ ERROR RvSphere: Error with https://vcenter.domain.extension/folder/cloudvolumes/apps_templates/template_workstation.vmdk?dcPath=LAN&dsName=LAN05-U-D001:

Maximum number of download attempts 2 surpassed

[2015-08-12 11:15:51 UTC] P2052DJ ERROR RvSphere: Failed to upload file “template_workstation.vmdk”: https://vcenter.domain.extension/folder/cloudvolumes/apps_templates/template_workstation.vmdk?dcPath=LAN&dsName=LAN05-U-D001

[2015-08-12 11:15:51 UTC] P2052DJ INFO Cvo: No volumes were uploaded to “[LAN05-U-D001] cloudvolumes/apps_templates/”

Solution

Unfortunately, the only way to solve these issues, is to link the newly created role to the whole datacenter instead of the cluster.

Author
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Johan van Amersfoort

Johan van Amersfoort is a Technical Marketing Architect and EUC specialist at ITQ Consultancy. More about Johan can be found on the about page.

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